The foremost element of SURGEON ENGINE’s core is TRUST. The automotive repair industry has lost the trust of so many; we insist that all associated with Surgeon Engine be truthful and honorable in all of our dealings. Unfortunately, we often deliver bad news, such as, ”Your car has a problem and the repair will be expensive.” While our auto mechanics must deliver this news, they are trained to deliver the news responsibly. We take our obligation to report undiagnosed problems, or future potential problems, very seriously.
Of utmost importance, our mechanics are mandated never to sell a customer more than the customer needs or desires.
Nothing is worth losing TRUST!